FAQ

Honest answers to the questions I hear most.

If your question isn't here, the Contact page is the fastest way to reach me.

What year groups do you support?

I work with students from Key Stage 2 through GCSE and A-Level, with a particular focus on KS3, GCSE and A-Level.

Are sessions online or in person?

All sessions are delivered online, one-to-one, via a secure video platform. This keeps scheduling flexible and lets students learn from a familiar environment.

Which subjects do you cover?

I focus on core academic subjects — Maths, English, Sciences, Humanities and general study skills. If your subject isn't listed, please just ask.

How do I know which package to choose?

If you're unsure, start with the Learning Assessment. It gives us both an honest picture before committing to a longer plan.

Do you work with parents as well as students?

Yes. Parents are welcome to join short check-ins and receive written progress summaries — always with the student's involvement.

How long is each session?

Standard sessions are 60 minutes. This gives enough time for teaching, practice and a short review.

How often do sessions happen?

Most plans run weekly. Exam Preparation and longer programmes follow a set schedule agreed with you in advance.

What if we need to reschedule?

Life happens. Sessions can be rescheduled with at least 24 hours' notice at no cost.

Do you offer group classes?

No. Every session is one-to-one, so the plan and pace are shaped fully around the student.

How is progress tracked?

Through short written notes after each session and a fuller progress summary at agreed intervals, depending on the plan.

What technology do I need?

A laptop or tablet with a camera and stable internet is ideal. I'll share everything else — worksheets, notes, links — digitally.

Do you set homework?

Yes, but always realistic. Short, focused tasks that build habits rather than overwhelm.

How quickly can we start?

In most cases, within one week of booking. I'll confirm timing after your initial contact.

Do you offer trial sessions?

The Learning Assessment (£49) works as a professional first session, giving both of us a chance to see how we work together.

Is my child's data safe?

Yes. Personal data is handled in line with UK GDPR — see my Privacy Policy for details.

How do payments work?

Payments are taken securely through Stripe. You'll receive a receipt by email for each purchase.

Do you offer refunds?

Yes, within the terms set out in my Refund Policy. Please read it before booking.

Can we pause a plan during holidays?

Of course. Plans can be paused for holidays or exam periods with reasonable notice.

How do you keep sessions safe?

I follow a written Safeguarding Policy for all online sessions with young learners.

What if my child is shy or unconfident?

That's very common. Early sessions focus on comfort and confidence before pushing academic pace.

Do you work with SEN students?

Where I feel I can genuinely help, yes. Please share any relevant information in your enquiry.

Do you provide invoices or receipts?

Yes, an itemised Stripe receipt is issued for every payment.

What's your teaching style?

Calm, structured and genuinely curious. Students are treated as intelligent partners in their own learning.

Are you the only tutor?

Yes. FutureBridge Academy is independently owned and operated by Rajiv Thapa. Every session is delivered by me personally.

How do I get started?

Choose a package on the Services page, or send me a short message via the Contact page — I reply within one business day.